Thursday, September 16, 2021

Unable to create a System Restore point on Windows 10 running on Macbook Pro 2011

After successfully installing Windows 10 on Macbook Pro 2011, I tried to create a System Restore point but got the failure message below.

The restore point could not be created. The shadow copy provider had an error (code 0x80042306).

Many people on the net recommended starting the Shadow Copy Provider in Services (press Windows + R then type services.msc) if it isn't running or restarting it if it is already running, but that didn't fix it.

Then, I checked the logs in Event Viewer and see the description of the error code 0x80042306 below. NOTE: To start Event Viewer, open Control Panel > System and Security then click on View event logs under Administrative Tools. After that, select Event Viewer (Local) > Windows Logs > Application (or System) and create a System Restore point so that the error shows up in the logs again.

Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy38...

I googled it and some people said the AppleHFS driver (from Boot Camp) is the cause of the error, and they suggested disabling it. The driver allows read-only access to an HFS drive (HFS is a Mac OS file system format). Since I didn't need to access any HFS drives, I was fine with it. After disabling it, I was able to create System Restore.

Disabling AppleHFS driver:

1. Download and install Autoruns program (a part of Sysinternals Utilities to see the description of the error code).

2. Open File Explorer then navigate to C:\Windows\System32\drivers and rename the file AppleHFS.sys to AppleHFS_DISABLED.sys (or anything else).

3. Restart the machine.



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